Lodge an Appeal for SASSA Declined Application

If your SASSA SRD R370 grant application has been declined, you have the opportunity to lodge an appeal through the SASSA Portal. This straightforward process allows you to submit a reconsideration request, track its status, and potentially secure the assistance you’re eligible for.

Steps to Reapply or Lodge an Appeal

Follow the steps below to reapply or lodge an appeal successfully.

Step 1: Start the Appeal Process

  1. Click the “Lodge an Appeal Now” button below to begin.
  2. Enter your Application ID number and the contact number linked to your application.
  3. Click Send PIN to receive a one-time PIN (OTP) on your registered contact number.
  4. Enter the OTP in the designated field and click Submit.

Step 2: Provide Appeal Details

  1. Select the month for which you’re appealing.
  2. Review the decline reason provided by SASSA (e.g., “Alternative income source identified” or “UIF registered”).
  3. Choose an appropriate appeal reason that aligns with your circumstances, such as:
    • “No alternative income source.”
    • “Not receiving UIF.”
  4. Click Apply to submit your appeal.

Step 2: Select Month and Appeal Reason

  • Select the month for which you’re lodging an appeal.
  • Review the Decline Reason provided by SASSA. Common reasons include: “Alternative income source identified.”
    “UIF registered.”
  • Choose an Appeal Reason that aligns with your circumstances, such as: “No alternative income source.”
    “Not receiving UIF.”
  • Click Apply to submit your appeal.

Verify and Track Appeal Status

  • After submitting your appeal, confirm its status displays as Pending. This indicates that SASSA has received your appeal and it is under review.
  • Regularly check the status of your appeal to see if it changes to:
    • Approved: Your appeal has been successful, and payments will resume.
    • Declined: The appeal was not approved.

Ready to Reapply?

If you’re prepared to submit your appeal, click the button below to get started:

Lodge an Appeal Now

How to Check Your Appeal Status?

Once you’ve submitted your reconsideration application, follow these steps to check the status of your appeal:

  1. Visit the official SASSA Portal.
  2. Click on the green “Check Appeals Status” button.
  3. Enter your registered contact number and SASSA ID.
  4. Provide the OTP sent to your registered contact number.
  5. View your appeal status instantly.

Understanding Appeal Status Results

You’ll receive one of the following updates:

  • Appeal Pending: Your application is under review.
  • Appeal Approved: Your appeal is successful, and you are eligible for grant payments.
  • Appeal Declined: Your appeal was unsuccessful.

Common Reasons for Declined Appeals

Here are some typical reasons for a declined SASSA SRD appeal:

  • Identity Mismatch: Your details do not match records at the Department of Home Affairs.
  • Income Sources Found: Your bank records indicate income exceeding R624.
  • UIF Payments: Receiving UIF or other financial aid disqualifies you.
  • NSFAS Registration: Applicants receiving NSFAS funding are ineligible.
  • Age Restrictions: Only individuals aged 18–60 qualify for the SRD grant.

What to Do If Your Appeal Is Declined?

If your appeal is rejected, take the following steps:

  1. Examine the Decision: Review the decline reason provided.
  2. Contact SASSA: Call SASSA for clarification if the reason is unclear.
  3. Verify Your Details: Ensure all submitted information is accurate.
  4. Evaluate Your Eligibility: Check if you meet the SRD grant requirements.
  5. Seek Assistance: Consult legal aid or community programs for further guidance.
  6. Consider Legal Action: If your appeal was unfairly denied, you may seek a review through the High Court.

How Long Does the Appeal Process Take?

The SASSA appeal process typically takes 60–90 days. However, delays may occur if further verification is required. Applicants are advised to regularly check their appeal status online.

What Happens After Appeal Approval?

Once your appeal is approved:

  • Monthly grant payments will resume automatically.
  • Payments will be transferred to your registered payment method.
  • SASSA will verify ongoing eligibility, ensuring uninterrupted disbursements.

Keep your personal and banking details updated with SASSA to avoid payment delays.

Contact Information for SASSA Appeals

For assistance with your appeal, contact SASSA or the Department of Social Development via the following channels:

For more information, visit the official SASSA Portal or reach out on their social media platforms:

For more information on grant statuses and their meanings, visit guide Understanding SASSA Statuses.