Apply for a New SASSA Card, Renew, Check Balance, and More

The SASSA card, also known as the SASSA Gold Card or SASSA Black Card, is a debit card issued by the South African Social Security Agency (SASSA) to recipients of social grants. This card allows beneficiaries to access their grants electronically, securely, and conveniently.

You can use your SASSA card for a variety of services, including withdrawing funds, purchasing airtime, and making purchases at participating merchants.
For more details, visit the SASSA Portal.

Key Features of the SASSA Card

• Biometric Security: The card uses biometric technology to verify the identity of the cardholder, ensuring that only the rightful recipient can access their funds.
• Wide Acceptance: The SASSA card can be used at various merchants and ATMs across South Africa.
• Fee-Free Transactions: Beneficiaries enjoy a number of free transactions each month, including withdrawals and balance inquiries.
• Enhanced Security: The card features advanced security measures to protect against fraud and unauthorized use.

Understanding SASSA Card Renewal

Your SASSA card is essential for accessing your social grant payments, and it has an expiration date. SASSA cards generally need to be renewed every five years. You’ll be notified in advance when it’s time to renew, but it’s important to check the expiration date on your card to avoid disruptions in receiving your benefits.

Process to Get a New SASSA Card

If you need a new SASSA card due to reasons like loss, damage, or theft, you can easily replace it by visiting a SASSA office or any Post Office that offers card replacement services. You will need to bring your South African ID or another valid form of identification. If your card was stolen or lost, a police affidavit may be required. In some cases, a new card can be issued on the same day.

You can also opt to have your SASSA grant linked to a bank account for easier access to your funds at ATMs and through bank services.

Post Offices That Renew SASSA Cards:

Many Post Offices handle SASSA card renewals, but not all Post Offices offer this service. To find one near you, you can:

• Visit your local Post Office and inquire.
• Call SASSA’s toll-free helpline at 0800 60 10 11 for a list of participating locations.

You can also visit SASSA offices or participating retail outlets like Shoprite, Checkers, and Spar to renew your card.

Requirements to Change Your SASSA Card

If your card is damaged, expired, or you need to change the bank account linked to your grant, you’ll need to provide:

• A valid South African ID or proof of identity.
• Your damaged or expired card (if available).
• A police affidavit if your card was lost or stolen.

Once your identity is verified, a replacement card will be issued, or you can link your grant to a bank account instead of a physical SASSA card, depending on your preference.

Ways to Buy Airtime with Your SASSA Card

One convenient feature of your SASSA card is its ability to purchase airtime. Here’s how:

• At the ATM: Insert your SASSA card, enter your PIN, and choose the “Airtime” or “Prepaid” option. Then, select your network provider and the amount of airtime you want to buy.
• Retail Locations: Visit a participating store like Shoprite or Checkers. Inform the cashier of your network provider and the airtime amount.
• USSD or Mobile App: If your SASSA card is linked to a bank account, you can use your bank’s mobile app or USSD service to buy airtime.

Ways to Withdraw Money Without Your SASSA Card

If you don’t have your SASSA card with you, you can still access your funds:

• Biometric Verification: Many Post Offices and retail locations offer biometric verification, where you can withdraw money using your fingerprint.
• Visit a SASSA Office: If your card is lost, a temporary voucher can be issued to withdraw funds.
• Bank Account Link: If your SASSA grant is linked to a bank account, you can withdraw funds from any ATM or bank branch.

How to Check Your SASSA Grant Card Balance

Checking your balance is simple:

• At an ATM: Insert your card, enter your PIN, and select “Balance Inquiry.”
• USSD Code: Dial 120321# (if linked to Postbank). Other banks have their own USSD codes.
• Mobile Banking: Log in to your bank’s mobile app or website if your card is linked to a bank account.
• Retail Locations: Ask a cashier at participating stores like Shoprite or Checkers to check your balance.

Important Information for SASSA Cardholders:

• Protect Your Card: Keep your card safe and never share your PIN.
• Monitor Your Account: Regularly check your account balance and transaction history.
• Report Lost or Stolen Cards: If your card is lost or stolen, report it immediately to SASSA or your bank.
• Stay Updated: Keep informed about any changes or updates to the SASSA card program.

Managing your SASSA card is simple and convenient. Whether you need to renew, replace, or check your balance, there are many ways to stay on top of your finances. For further assistance, Contact SASSA or visit your nearest SASSA office or Post Office.